Order Concerns

Where is my order number?

How can I change or cancel my order?

Why was my order cancelled?

What should I do if I did not receive my order confirmation email?

Where can I reach you if my item/s is/are defective?

What are the payment options available?

Where can I reach you if my questions are not addressed here?



Shipping

What are the shipping charges?

What is the delivery lead time?

Who is the courier service?

Does Anta.PH deliver to out-of-serviceable areas and restricted zones?

How can I reschedule if I am not available at the time of delivery?

Do you deliver outside the Philippines?

When will you receive my returned package?

Why do I have to wait for Brand to receive my returned product(s) before I get a refund?



Product Related Concerns

What’s my size?

Where is the product manufactured?